Legal notice

Legal Notice

Last updated: November 4, 2026

Website Operator
This website, lolstar-official.com, is operated by LOLSTAR ("LOLSTAR", "we", "us" or "our").
Business address: Unit 16, Room 6, 3/F, 480 Nathan Road, Yau Ma Tei, Kowloon, Hong Kong SAR
Email: support@lolstar-official.com

General Information
The content on this website is provided for general information and shopping purposes only. We work hard to keep all information accurate and up to date, but we make no guarantees about its completeness or accuracy, and we may change it at any time without notice.

Product Information
Our backdrops are handmade, so small variations in color, fringe length and finish are normal and are not considered defects. Colors may also look slightly different depending on your screen and device settings. Balloons, garlands, stands, furniture and other props shown in our photos are for styling purposes only and are not included unless clearly stated in the product description.

Pricing and Errors
We aim to display accurate prices and product details. If a pricing or description error occurs, we reserve the right to correct it and to cancel any affected orders. If an order is cancelled after payment, we will issue a full refund to the original payment method.

Product Safety
Our backdrops are decorative items and are not toys. Keep them away from candles, heaters, open flames and other heat sources. Keep small parts and loose strands out of reach of young children and pets, and always supervise children around party decorations. Make sure your backdrop is securely hung, especially outdoors or in windy conditions.

Intellectual Property
All content on this website, including text, photos, graphics, logos, designs and videos, belongs to LOLSTAR or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, modify, distribute or use any of this content for commercial purposes without our prior written permission. Sharing our product pages or tagging us in your own party photos on social media is always welcome.

Customer Reviews and Photos
Reviews, photos and other content submitted by customers reflect their own opinions and experiences and do not necessarily represent the views of LOLSTAR. By submitting content to us or tagging us on social media, you allow us to display it on our website and social media channels. We may remove any content that is inappropriate, misleading or unlawful.

Third-Party Links
Our website may contain links to third-party websites, such as payment providers, shipping carriers and social media platforms. We do not control these websites and are not responsible for their content, privacy practices or services.

Limitation of Liability
To the fullest extent permitted by law, LOLSTAR is not liable for any indirect, incidental or consequential damages arising from your use of this website or our products, including damage caused by improper installation, hanging or use. Nothing in this notice limits any rights you have under applicable consumer protection laws.

Governing Law
This Legal Notice is governed by the laws of the Hong Kong Special Administrative Region. Nothing in this notice limits any rights you may have under the mandatory consumer protection laws of your place of residence.

Related Policies
Your use of this website and any purchases you make are also governed by our Terms of Service, Privacy Policy, Shipping Policy and Refund Policy. If there is any conflict between this notice and those policies, those policies will apply.

Changes to This Notice
We may update this Legal Notice from time to time. Any changes will be posted on this page with an updated date.